Lederhosen and German-inspired Apparel Return and Refund Policy
We want you to be completely satisfied with your purchase from us. If for any reason you're not, we're here to help.
Returns
You have 30 days from the date of delivery to return your item(s). To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
We cannot accept returns on items that are:
• Worn, washed, or altered
• Damaged by the customer
• Missing original tags or packaging
How to Initiate a Return
To start a return, please contact our customer service team at [Insert your email address or contact form link]. Please include your order number and the reason for the return. We'll provide you with instructions on how to send your item back.
Customers are responsible for paying for their own shipping costs for returning an item. Shipping costs are non-refundable.
Refunds
Once we receive and inspect your returned item, we will send you an email to notify you that we have received it. We will also let you know if your refund has been approved or rejected.
If your refund is approved, we will process it, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at [Insert your email address or contact form link] and we'll guide you through the process.
Questions?
If you have any questions about our return and refund policy, please don't hesitate to contact us at [Email: info@hubrointernational.com].